10 Commandments Working For RMRS
Let Your Team Know What Is Going On – Email when assignments received, ask questions early, and make sure you are clear on the direction and WHY we do what we do. If you do something that affects others – let them know. You should have people’s Skype, email, and phone number just in case of an emergency. On the flip side – don’t waste people’s time with information they DO NOT need – aka don’t just cc Antonio because you want to – no, think about who you are emailing or calling and share relevant info in a timely manner.
Take The initiative
If you see a problem, FIX it! If you don’t know how to fix it, then talk to someone on the team who can help you or raise it to a manager’s attention if you feel it is important enough. Never assume other people will do what you can take care of when you spot it. Also if you spot processes or systems that can be improved upon – do it! I reward people for taking action – even if they make mistakes. Not taking action is the worst thing you can do and it is a decision. You are a skilled artist in your own discipline – see opportunities for your skills with my company and tell me where I can best use your skill-set!
Systemize Everything You Do
If you do something more than once, you should have a checklist that you follow when doing it. Astronauts, Jet Pilots, & Doctors use checklists as they eliminate error and free up your limited willpower to focus in on new tasks that require your higher level of cognitive thinking. Like a glass of water – you only have so much brainpower in a day. DO NOT waste it on repetitive tasks (- checklists free you to think on new things and get through old tasks without error and without having to think too much. All checklists should be at a central location and you need to make them unique to your requirements. Update them regularly.
Execute the Task On Time
Finish Assignments on time. When you work with others or need something from others – give them a timeframe to complete and deadline as to when you need it. Work must always be completed by the deadline…..better for it to be 80% completed and on time than 100% complete and 24 hours late. If you need more time ask for it and warn others if you are behind on a project so they can prepare or help.
Constantly Seek Improvement
I do not expect perfection, but I do want to see you learn and get better. You should be reading books, listening to podcasts, and reading blogs on your area of focus. Don’t be surprised if I ask you what you did this week to sharpen your sword. My goal is to build a team of people with amazing skills – you can only develop those skills by constantly improving yourself and staying up on the latest news in your profession.
Life happens – I get it. People die, people get married, kids get sick, dogs eat your homework. That being said – you should be prepared for emergencies. Everything you do that is of importance should be documented in a checklist. Everything you do of importance should be cross-trained with someone else on the team. If you take a week off – make sure the person who is cross-trained is not off at the same time. I have no problem helping people deal with life’s curves – but I expect you to have your responsibilities covered and prepared for the unexpected.
Be Motivated & Optimistic
We are helping men dress better and improve their lives! Be proud of what you do as we help people live better lives through mastering the art of presentation.
Understand The Commander’s Intent
The commander’s intent is the WHY you do what you do. The bigger picture of the company. Our Monday meetings are where I try to give everyone a picture of the big company focus and how your role plays a part in moving us that direction. Imagine all of us lifting a log over our heads – if we try to go in different directions we’ll go nowhere and make the experience hard and painful. But if we all step in the same direction and lift together – we move much faster and effectively!
Reach out to others on the team if you have questions. You should not only know their name and what they do – but where they live, how they feel that day, maybe their birthday and family. If you work with them often you should have weekly and in some case daily meetings to go over important topics. Treat everyone with respect, value their time, and get to know them so that we have an effective team – not a group of individuals.
I want you to focus on working for me. During your workday, you should be 100% focused on the task at hand. We do not normally work more than 40 hours a week – past that you start to work less effectively. The only time we push this is during the holiday season – September to January. In general work hard and then get rest on your time off. You should not have side work – that distracts you from what we do here and leaves you less rested during your 40 focused hours working for RMRS.