RMRS

STANDARD OPERATION PROCEDURES (SOPs)

  • Writer SOPs
  • Content Management SOPs
  • Copywriting SOPs
  • Onboarding/Offboarding SOPs
  • Standard Operation Procedures

SOP | The Style System – Check User’s Last Login Date and Time

January 30, 2020 Yuri

This tutorial is applicable under same conditions to AMGTS, Formula, Blueprint

Useful when we:

– Don’t know if new course member was able successfully login after purchase
– Need to find out when was the last time user logged in to accomplish any lesson

… Read the rest

Conflict Resolution SOPs, Customer Service SOPs, Information Products SOPs, SOP | Tech a man's guide to style, amgs, amgts, Blueprint, buyer, login, member, membership, the style system

SOP | Infusionsoft – How To Re-Send Invoice To A Client

October 26, 2019 Yuri

1. Find a client by his email address
2. Click his name
3. Scroll and click “Orders”
4. If there are multiple orders, find a needed one
5. Click that order and scroll to the very bottom
6. Click “Preview invoice”
7. Click “Email invoice”
8. In opened window you may changes email subject and body. Do not touch anything else.
9. Send invoice by clicking the button below.

Watch the tutorial:

… Read the rest

Conflict Resolution SOPs, Customer Service SOPs, InfusionSoft SOPs infusionsoft, invoice

Menfluential – SOP to Edit, Send Missed Password, Create New User

February 21, 2019 Yuri

This video explains steps to take in order to provide Virtual Ticket buyers with missed passwords.
Also how to edit current user info.

… Read the rest

Conflict Resolution SOPs, Customer Service SOPs, Menfluential Conference SOPs MENFLUENTIAL, password, username, virtual ticket

How To Check TSS Buyers Credentials in INFS Using Mobile Device

February 6, 2019 Yuri

Do NOT use Infusionsoft mobile APP.
App doesn’t provide all features you need.
Instead log into INFS account from your mobile using regular mobile browser (like Chrome in Android or Safari for iOS)

Watch the video on how to:

… Read the rest

Customer Service SOPs, InfusionSoft SOPs buyer, membership, password, registration email, tss, username

SOP To Disable Push Notifications

January 29, 2019 Yuri

Some users mess push notifications with email. To eliminate confusion and clearly show how a user can disable push notifications (aka unsubscribe from them) – please use this guide

To disable push notifications On Mobile device:

1. Go to https://www.realmenrealstyle.com on your mobile device

2. Tap ‘Lock’ icon in upper left corner

3. Tap ‘Site Settings’ or ‘Settings’

 

4. Tap ‘Notifications’

5. Choose ‘Block’ option or tap ‘Clear and Reset’ button.

On other devices you may see ‘Show notifications’ toggle stripe. Swipe to disable.

 

Short video tutorial:

How To Disable Push Notifications On Desktop Devices

1. Access  https://www.realmenrealstyle.com/

2. Click ‘Lock’ icon next to web-site URL

3. Click Notifications drop down

4. Choose ‘Block’ option

Short video tutorial:

 

… Read the rest

Customer Service SOPs

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