Use this SOP if user decided to pay the remaining balance in full, we can create another link for them to pay the full balance and deactivate the monthly subscription to stop charging them monthly.
- Go to the user’s Infusionsoft Profile and click on orders. (See image below)
- Go to subscriptions and click the user’s active subscription.
- Change status to Inactive.
- Recharge Information: Autocharge NO
Then save. The subscription status should be inactive after saving it.
