This video explains steps to take in order to provide Virtual Ticket buyers with missed passwords.
Also how to edit current user info.
How To Check TSS Buyers Credentials in INFS Using Mobile Device
Do NOT use Infusionsoft mobile APP.
App doesn’t provide all features you need.
Instead log into INFS account from your mobile using regular mobile browser (like Chrome in Android or Safari for iOS)
Watch the video on how to:
Menfluential – SOP to create username and password for virtual ticket buyer
In 99.9% cases MENFL Virtual Ticket buyers do receive username and passwords. If an issue happened, and buyers was sent email containing EMPTY username and password fields, we want to:
1. Login to MENFL web-site backend
2. Unders Wishlist Member>Members make sure his profile was in fact created
3. If profile was not created, go to Users and create new profile. Make sure to assign Virtual Ticket membership level
4. If profiles is created, go to Users and modify existing profile. Make sure username and nickname are different.
5. Send user updated information.
Note: the process is pretty much the same we use for any membership buyers like TPIB or AMGTS
Video tutorial:
SOP To Change Username in WordPress
Two different situations:
1. user wants to change his username – (advanced)
2. user wants to change how his name appears in email and when he logs into web-site dashboard.
Chances are user wants to change his username.
Wordpress doesn’t allow doing that.
But there is an advanced option allowing changing username.
This video tutorial is private and shared with our team members only as containing security vulnerable information.
2nd Scenario Here: