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SOP WordPress – White Screen, Nothing Shows Up or Layout Is Broken

March 3, 2017 Yuri

You go to a WordPress built site which was working fine before and see white screen only or broken layout without images, all messed up etc.

Here is the first thing to check:

  1. Go to sites files via FTP software FileZilla
  2. Do not touch core Genesis or twentysixtenn/fifteen etc themes.
  3. Define which child themes are installed
  4.  Download them from StudioPress (or OptimizePress – rare case)
  5. UnZIP and upload to server rewriting current files of the same theme
  6. Download fresh version of WordPress, compare files and delete any suspicious.
  7. Reload all files of fresh WP installation to the server.  IMPORTANT: DO NOT TOUCH wp-content folder and wp-config.php file

 

SOP | Tech broken web-site, white screen, wordpress

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